ELEVATE YOUR SERVICE OFFERING

Global Field Services

Field Services on behalf of Hardware Manufacturers and Global System Integrators, providing Dispatched and Onsite Technicians to take over and elevate your customer service offering in 190+ countries.

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992892492
1338879027
190 +
Countries covered
5000 +
Permanent colleagues
50 +
Legal entities
25 +
Years of service

Our Field Service Activities

Enhance your business operations with Hemmersbach’s global IT field service solutions, delivering seamless support in over 190 countries, even in the most remote locations:

  • Deployment Services for workplace, data center and network, operational technology and other IT related projects 
  • Preventive Maintenance ensures smooth operations 
  • Break & Fix handling in-warranty or out of warranty cases
  • IMAC projects covering continuous installation, movement, addition and change of hardware
  • Structured Cabling installation services including site assessments and pre-install preparations
  • De-Installation of end-of-life IT equipment including return logistics

Holistic solutions

In combination with our Global Field Services, we offer additional upstream and downstream services supporting supply chain and service desk needs.

Get in touch

We provide all our Field Services with own colleagues, covering 190+ countries of service coverage on your behalf. No matter your customers location or IT service needs - we are there to serve them.
Matthias Doehler Senior Executive Partner, OEM Business

Field Service Innovations

Hemmersbach's innovative approaches that streamline processes and revolutionize your service offerings.

  • Locker Systems, Self-Service Units and fully managed IT Bars enable 24/7 access to spare devices and swap units
  • Ticket and Field Service Process automation to reduce volumes and manual efforts in your service processes
  • Mobile and Field Service Storage ensures the fastest resolution times, no matter where your customers are 

Reach out to offer your Field Service globally!