Provide field service excellence everywhere
Delivering IT service on a global scale presents significant challenges. Multiple service providers bring varying processes and service levels, while hardware manufacturers demand consistent service delivery for all their end-users worldwide.
As a process expert with 25+ years of experience, we specialize in the delivery, transformation and consolidation of global field service for IT hardware.
Leverage our unparalleled global reach with a dedicated, skilled workforce, ready to enhance your service offerings on your behalf.
Hardware we service
With our proven track record of delivering excellent field services on behalf of the renown IT manufacturers for more than 25 years, we are the experts to service any kind of hardware.
- Laptop PCs
- Workstations
- Industrial and Workplace Printers
- Datacenter and Network Equipment
- Mobile Devices
- IoT and Sensor Hardware
Our Field Service Activities
Enhance your business operations with Hemmersbach’s global IT field service solutions, delivering seamless support in over 190 countries, even in the most remote locations:
- Deployment Services for workplace, data center and network, operational technology and other IT related projects
- Preventive Maintenance ensures smooth operations
- Break & Fix handling in-warranty or out of warranty cases
- IMAC projects covering continuous installation, movement, addition and change of hardware
- Structured Cabling installation services including site assessments and pre-install preparations
- De-Installation of end-of-life IT equipment including return logistics
Our optional offsite service solutions
Depot Services including stock keeping, spare parts provision and logistics.
Offsite Repair Services to handle warranty cases and Break and Fix worldwide.
Refurbishing Services to prolongate the lifetime of your hardware and devices.
