Worldwide in 190+ countries
Global indirect IT Service Delivery
Your business is international and your customers are spread all over the world? Your IT service delivery should be the same!
Reduce your organizational efforts and let your customers benefit from unified service: With Hemmersbach and our Global Service Solutions, you can offer the exact service standard really everywhere in the world. In 190+ countries and in every location.
We are everywhere
For more than 25 years, we have been solving IT problems for our customers worldwide. We’re streamlining processes to simply enthuse the leading IT Hardware Manufacturers, Global System Integrators and Device as a Service Providers.
As the experts for the last mile, our support technicians are skilled and eager to service even the most extraordinary and remote locations. There is simply no place we can’t reach.
Our Nearshore and Offshore Centers
Poland / Wroclaw
Malaysia / Kuala Lumpur
Greece / Athens
India / Bangalore
Mexico / Mexico City
- Midrand / South Africa
Our entities
EMEA
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Egypt, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, South Africa, Spain, Sweden, Switzerland, Turkey, UAE, Ukraine, United Kingdom
APAC
Australia, Azerbaijan, China, India, Indonesia, Japan, Kazakhstan, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam
AMERICAS
Argentina, Brazil, Canada, Mexico, USA
Hemmersbach Authorized Partners (HAP) Network
Countries with a comparably lower ticket volume are covered by our Hemmersbach Authorized Partner (HAP) network. All HAPs are integrated in our centralized Hemmersbach Process Management System and are legally connected.
They are trained and onboarded by a special train‐the-trainer concept in the same way as permanent Hemmersbach colleagues to ensure one first-class global service standard.