IT Technician
Onsite level 2 IT support for your users in hardware and software problems
Romania – Iasi
Apply now for IT Technician
Job-Id: 17312
Resident IT Technician - Iasi
Onsite level 2 IT support for your users in hardware and software problems
- Romania – Iasi
- Engineer
- Full-time
Your skills
- At least 2 years of experience in the IT field or in a IT related area
- Proficient knowledge of common Operating System platforms, installation and troubleshooting skills (Windows 10 & 11 - Mac OS is a plus)
- Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
- Broad experience of IT with basic understanding of Networks, Servers and Telecoms
- Knowledgeable of basic IT asset management concept (updating Asset Management system)
- Good English - Romanian language native
- Driving license - availability to travel
Your tasks
As a Resident Resident engineer you will be in charge of providing IT support services in the area of Iasi to one of our most important customer.
Location: Iasi (fully onsite)
You will:
- Install, upgrade, support and troubleshoot Windows and any other authorized desktop software / applications
- Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing
Equipment and any other authorized peripheral equipment and devices - Perform general preventative maintenance tasks on devices and software
- Follow and execute instructions provided by Subject Matter Experts
- Provide onsite hand and eye support to Customers
Accurately record, update and document requests using the IT service desk system - Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
- Contribute towards reporting as per customer requirement
Driving license is needed for the role.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Birthday Day off
- Buddy program
- Internal career development program
- International job opportunities
- Onboarding program
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Job-Id: 17312
Resident IT Technician - Iasi
Romania – Iasi
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