Job-Id: 17188

IT Technician

Onsite level 2 IT support for your users in hardware and software problems

  • Bulgaria – Petrich
  • Engineer
  • Full-time

Your skills

  • At least 1 year of IT experience in a similar role
  • Former experience in Enduser Support within large corporations
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Familiar with ticketing system
  • Good English and Bulgarian language skills
  • Customer-oriented approach

Your tasks

We re looking for a Resident IT Technician with experience in End User Support  / Desktop Support at SMEs or multinational companies in order to fulfil technical activities and installations on our customer own sites

Location: Petrich (fully onsite)

Your tasks are…

  • identify, diagnose, and resolve the level one / two issues in computer hardware and software in a systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.
  • deal with software portfolio management and product life cycle management
  • provide general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
  • coordinate with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
  • provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 
  • provide smart hand support for Server and network devices

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Internal career development program
  • International job opportunities
  • Onboarding program
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
  • Unlimited employment contract
Job-Id: 17188 IT Technician Bulgaria – Petrich

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