IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA – Midland, TX
Apply now for IT Onsite Technician
Job-Id: 17181
IT Support Associate
Provide best in class IT support for all Hemmersbach employees worldwide
- USA – Swiftwater, PA
- Engineer
- Full-time
Your skills
- Good customer facing skills and be well presented
- Builds effective relationships both within the team and across the business and Professional Services
- Good working knowledge of Windows 10 and related Office applications
- Support experience of MACs would be beneficial
- Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
- Familiarity with Microsoft SCCM would be advantageous during troubleshooting, H&E support
- Excellent hands on experience in installation and troubleshooting DC equipment’s, Rack and Stack of the DC equipment/cable
- Valid driving license
Your tasks
Looking to hire one or two deskside support techs as Hem 1099 contractors for 3-6 months with extension to 1 year or longer
Staffed Engineers responding to tickets within Hemmersbach Ticketing Tool. Following services are in scope:
- IMAC/D
- Break/Fix or Hands &Eyes
- Onsite Support
- Network Hands & Eyes
- Project Services
- VIP Users Support
- IT Vending Machines
- IT Kiosks
- Device Deployment and Depot Management
- Administration of A/CMDB
- Manage basic access rights to IT systems
- Troubleshoot and diagnose technical issues and implement correct resolution
- Facilitate questions and queries coming from colleagues
- Ensure smooth dispatching of tickets to other IT teams
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Internal career development program
- Onboarding program
Job-Id: 17181
IT Support Associate
USA – Swiftwater, PA
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