IT Field Services Engineer (Dublin)
Varied assignments of 2nd line IT support in your region – company vehicle inclusive
Ireland – Dublin
Apply now for IT Field Services Engineer (Dublin)
Job-Id: 17093
IT Support Engineer (Dublin)
Onsite L2 Desktop support - Pharmaceutical sector
- Ireland – Dublin
- Engineer
- Full-time
Your skills
- Previous experience resolving problems sitting with the user
- Comfortable in a number of deskside technologies
- Previous experience within a Pharmaceutical or Regulated environment would be advantageous
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.
Your tasks
As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.
You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.
This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Internal career development program
- International job opportunities
- Onboarding program
Job-Id: 17093
IT Support Engineer (Dublin)
Ireland – Dublin
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