IT Technician

Your tasks

We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies. 

You are directly onsite with our customers and working on incoming tickets of your users:

• Understand WFH (Work From Home) equipment requirements and policies.
• Prepare laptops for employee onboarding.
• Retrieve laptops from departing employees.
• Deploy and reinstall machines using JAMF/Intune/SCCM.
• Coordinate repairs with vendors like Lenovo, Apple, Microsoft.
• Maintain vendor tools, contacts, and configurations.
• Replace machines for users.
• Set up or relocate workstations.
• Manage device recycling and collection.
  Perform basic network troubleshooting (ports, cabling).
• Troubleshoot LAN/Wi-Fi issues; escalate complex cases.
• Monitor and maintain meeting room tech (Clickshare, Zoom, etc.).
• Troubleshoot meeting room components (cameras, systems).
• Configure printer network settings.
• Manage telephony hardware (phones, SIM cards, resets).
• Oversee stock management and organization.
• Register deliveries and track stock shortages.
• Smart Hands Support for Network and Data Center devices

Location: Izmir (fully onsite)