Account Director AMS

Your tasks

We are seeking a dynamic and experienced Account Director with a strong sales profile and in-depth industry knowledge to lead account centric revenue generation efforts. Reporting directly to the CEO, Americas, the Account Director will be responsible for developing and executing sales initiatives, driving revenue growth, and being responsible the overall revenue growth for the assigned customer accounts. The ideal candidate will have a proven track record in sales/account-management, along with deep industry knowledge in BPO, Global System Integrators (GSIs), IT infrastructure, or customer service (CX), providing managed services within the technology sector.  

As an Account Director, you will identify and create new business opportunities and work closely with our Executive Leadership and global Service Delivery organizations. Additionally, you will engage with your Account and Bid Management teams, to create the most compelling and competitive IT solutions that exceed the requirements of our clients. Develop and execute a comprehensive account sales strategy aligned with the company's overall growth objectives, specifically targeting the large IT-industry manufacturers (OEMs), Global System Integrators (GSIs), Business Processing Outsourcers (BPOs), Managed Service Providers (MSPs), and other IT Infrastructure companies. 

• Efficient usage of sales processes, methodologies, and tools tailored to the specific account requirements, including HubSpot. 
• Leverage account specific knowledge to identify market trends, client pain points, and competitive differentiators, allowing for strategic positioning of the company's solutions and services. 
• Manage the entire lifecycle of the sales process, including solution development, presentation preparation and delivery, negotiations, defending solutions and pricing, preparing RFP responses, SOW and contract finalization.  
• Collaborate with internal cross-functional teams, including marketing, product management, and operations, to develop tailored value propositions and drive cohesive revenue generation strategies within the target accounts. 
• Provide guidance to the executive team on revenue forecasts and sales pipeline within the target accounts. 
• Stay up to date with industry best practices, emerging trends, and technological advancements within the BPO, IT infrastructure, and CX sectors. 
  Analyze pricing data from industry sources and competitors and assist in the development of global rate cards. 
• Foster a positive and inclusive sales culture, promoting professional growth and development, with a focus on enhancing industry-specific knowledge and expertise.