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Overview

Job-Id: 16942

IT Field Service technician with focus on hardware

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Denmark – Copenhagen region
  • Engineer
  • Full-time
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Your skills

  • you are experienced in the IT field, with minimum 3-5 years of IT experience (or equivalent)
  • Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
  • Excellent time management skill, familiar with ticket-based work, analytical mind-set
  • Driving licence and access to own car - some travel involved
  • Excellent communication skills in both Danish and English language
  • Good knowledge of server hardware, storage technologies and associated components
  • Familiar with various types of operating systems, preferably Linux, Windows, VMware, HP-UX and OpenVMS
  • Experience with racking and provisioning of hardware

Your tasks

  • Provide day to day support at the customer locations - often in large data centres - within a geographical region, mainly Copenhagen region
  • Support customers in technical problems they have with their technical equipment
  • You troubleshoot, install, perform upgrades and deployment on servers, storage solutions and networks.
  • You configure, test and maintain operating systems, software and various system tools in consultation with customers and/or partners.
  • You support on site, via phone or computer (also Hands & Eyes support)
  • You ensure availability of systems with infrastructure

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Internal career development program
  • International job opportunities
  • Onboarding program
  • Unlimited employment contract
Job-Id: 16942 IT Field Service technician with focus on hardware Denmark – Copenhagen region

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