Job-Id: 16938

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

USA – Franklin Park, IL
Engineer
Full-time

Apply now

Your skills

18 months of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Able to install and set up new computers systems and perform routine maintenance
Ability to work independently and as part of a team.
Communicate effectively with clients, team members, and management.
Service now experience

Your tasks

Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Level 2 Tech
SW HW support
Active Directory
MSTeams
Imaging
Inventory

Required skills:

Microsoft products
Outlook
SCCM
Phone configuration
Service NOW
Plant Environment
Excellent Communication skills
Network Knowledge

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program
Dental insurance
Internal career development program
Onboarding program
Sick leave payments
Unlimited employment contract

Job-Id: 16938 IT Onsite Technician USA – Franklin Park, IL

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