Level 2 End point support
Enthuse customers and provide best experience through best in class hardware, software and technical support services
India – Noida
Apply now for Level 2 End point support
Job-Id: 16825
IT Solution Engineer
Drive technological solutions that align with the companys strategic objectives, ensuring smooth integration, maximizing efficiency, and empowering our clients and teams worldwide
- India – Bangalore
- Engineer
- Full-time
Your skills
- C1 English
- Proven experience in a similar technical role, preferably in a customer-facing or pre-sales capacity
- Technical background, with expertise in relevant technologies, systems, and programming languages
- Ability to convey complex technical concepts to both technical and non-technical audiences
- Bachelor’s degree in Computer Science, Information Technology, or related field would be an asset
Your tasks
- Collaborate with requestors to understand requirements, and design technical solutions that address those needs, including creating system architectures and workflows
- Provide technical expertise during the planning phase, helping to answer technical questions, develop proposals, and assist with the technical aspects of RFPs and RFIs
- Work closely with the Implementation and Development teams to ensure successful solution deployments and assist in configuring, testing, and troubleshooting technical components as needed
- Offer post-implementation technical support and troubleshoot issues as they arise and escalate complex technical problems to the appropriate teams for resolution
- Stay up-to-date with industry trends, new technologies, and best practices to continually improve the quality of our solutions and the effectiveness of our demonstrations
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Buddy program
- Company events
- Onboarding program
- Unlimited employment contract
Job-Id: 16825
IT Solution Engineer
India – Bangalore
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