Job-Id: 16628

IT Field Technician - Onsite Support

Full time technician supporting the users in our customers' locations

Spain – Barcelona
Engineer
Full-time

Your skills

Minimum 3 years of demonstrable experience in a similar position
Experience in the resolution of technical incidents on-site and at the user location
Driving license and car mandatory
Microcomputing environment, mobile devices, H/W and networks
Native Spanish, high level of English
Good communication skills, good presence and easy to deal with users

Your tasks

As a Hemmersbach Field Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:

Provide day to day support at the customer locations within a geographical region(s)
Diagnose and resolve incidents with regards to Network and Computer devices
Microcomputing
Analyse errors, maintain hardware, set up and remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
Provide Hands & Eyes support
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program
Internal career development program
International job opportunities
Onboarding program
Unlimited employment contract

Job-Id: 16628 IT Field Technician - Onsite Support Spain – Barcelona

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