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Overview

Job-Id: 16117

Field IT Technician - Milan

Varied assignments of level 2 IT support in your region

  • Italy – Milan
  • Engineer
  • Full-time
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Your skills

  • Previous experience in the delivery of IT support services
  • Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
  • Experience in a corporate and/or multinational environment is valuable
  • Confidence in addressing break/fix issues – Typically supporting PCs / Laptop
  • Familiar with ticketing system
  • Good communication skills and easy to deal with users
  • Good English, native Italian languages
  • Driving licence

Your tasks

Hemmersbach is seeking a highly motivated and customer-oriented Field IT Technician to join our team.

 

Location: Milan area

 

As a Field Technician, you will be responsible for providing exceptional technical support to our enterprise clients in a timely and efficient manner:

 

  • Remote system control
  • Software installation
  • Troubleshooting and fault resolution
    Hardware maintenance (screen, motherboard, etc.)
  • Resetting computers and hard disks
  • Backup and restoration of user data, settings and related system administration activities
  • Wifi and software troubleshooting

 

Within a centrally managed team and supported throughout by a dedicated dispatch team, you will operate autonomously from a variety of specific clients.

You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues over a number of days. 

Principally, you will be supporting deskside, network, software & print, and be helping teams that are working with many of the world’s biggest clients.

Working within Milan support area, we provide you with all you need, from public transport subscription, to mobile phone, laptop, tools and you'll enjoy a normal Monday-Friday, 40hr week with us.

Join Hemmersbach and become part of a dynamic team that is committed to providing exceptional IT support to clients across the globe. Apply today to take the next step in your IT career!

 

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • International job opportunities
  • Onboarding program
  • Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Job-Id: 16117 Field IT Technician - Milan Italy – Milan

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