Job-Id: 16312

2nd Level Onsite Support - Prague CZ/SK speaking

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • Czech Republic – Prague
  • Engineer
  • Full-time

Your skills

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Czech or Slovak native speaker + English on communicative level

Your tasks

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Internal career development
  • International environment
  • Job with purpose
  • Meal voucher
  • Modern and centrally located office
  • Onboarding program
  • Sport allowances
Job-Id: 16312 2nd Level Onsite Support - Prague CZ/SK speaking Czech Republic – Prague

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