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Overview

Job-Id: 16290

Onsite IT Support Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • USA – Springdale, AR
  • Engineer
  • Full-time
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Your skills

  • 18 months of IT experience (or equivalent)
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Your tasks

  • Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals
  • Working technical knowledge of standard systems and business software
  • Client facing soft skills
  • Strong verbal and written communication skills
  • Ability to apply intermediate level of subject matter knowledge
  • Works on problems/projects of moderately medium-complex scope
  • Exercises independent judgment within defined practices and procedures
  • Evaluates unique circumstances and makes recommendations.
  • Typically 2-3 years of experience
  • Ability to provide disposal services
  • Able to independently problem solve
  • Able to provide feedback on new technical processes to help drive efficiency
  • No OEM certifications (break and fix support is assumed to be provided over OEM warranty)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Extra hours compensation
  • Flat hierarchies
  • Internal career development
  • International environment
  • Job with purpose
  • Mentor program
Job-Id: 16290 Onsite IT Support Technician USA – Springdale, AR

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