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Overview

Job-Id: 16169

IT Onsite Technician

Enthuse customers and provide best experience through excellent remote support and communication.

  • Malaysia – Selangor
  • Engineer
  • Full-time
Apply now

Your skills

  • Minimum 3 years and above experience in Enterprise desktop support experience
  • Exposure to ITIL delivery processes
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • Ability to work as a team member with good team spirit
  • Experience on Remote desktop support, MS SCCM Client and Disk keeper disk wipe software
  • Good experience in installation and troubleshooting MS office, Adobe Acrobat, MS outlook, MS Visio , MS project, MS Internet Explorer and other standard desktop applications
  • Good understanding about tiered infrastructure support services in a managed services model

Your tasks

  • Operations, Technical Support (including B/F, Laptop, Desktop, Printers, Mobile Devices, etc.) including IMAC;
  • Tech bar / IT Solution Centre;
  • Audio/Video Support (technical support for Voice and Video conferencing);
  • Incident & Request Management Support;
  • Preventive Maintenance Support;
  • Digital Lockers & Vending Machines;
  • Stock Management / Asset Management;
  • Support for Asset Disposal & Data Wiping Support Services;
  • Co-ordination with the other support groups and Domains;
  • Provide assistance for antivirus management;
  • Providing remote support to users in Indonesia;
  • Hands & Eye Support;
  • VIP Support;

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

  • Buddy program
  • Flat hierarchies
  • Health insurance
  • Internal career development
  • International environment
  • Job with purpose
  • Mobile working
  • Onboarding program
Job-Id: 16169 IT Onsite Technician Malaysia – Selangor

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