Job-Id: 16078

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

South Africa – Gqeberha(Eastern Cape)
Engineer
Full-time

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Your skills

Minimum 5 years previous experience in the delivery of IT support services, ideally used to resolving problems
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
3 Year Bachelor’s Degree in IT/Computer Science or National Diploma in ICT Related Qualifications
Strong break / fix skills
Customer Service qualities
Problem Solving Skills

Your tasks

Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Identifying, diagnosing, and resolving issues in computer hardware and software
Providing general desktop support, imaging/ re-imaging PCs, and laptops
Installation of other peripherals like printers, scanners etc.
Providing smart hand support for Server and network devices
Lease Management – Monitoring Leasing Devices
Setup new devices and software applications

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Buddy program
Fuel card
Internal career development
Job with purpose
Onboarding program
Pension scheme
Phone allowance
Unlimited employment contract

Job-Id: 16078 IT Onsite Technician South Africa – Gqeberha(Eastern Cape)

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