Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Troubleshooting hardware, software, operating system issues and problems and fixing the issues without affecting violating the hardware warranty or customer security compliance requirement.
Hands on experience in installing, troubleshooting and fixing desktop, printer, laptop and other computer peripheral hardware problems.
Basic knowledge of networking to perform smart hand activity under instruction-based activities at sites.
Ability to lift move computer equipment weighing up to 50lbs.
Good written and oral communications skills with clients and management
Good people skills.
All onsite engineers will adhere to workplace health and safety policy
All onsite engineers will adhere to workplace access control standard
Ability to work with deadlines and complete tasks on time.
Good to have – knowledge in ad for all service provider personnel’s
Good to have – knowledge and experience on software and os deployment using sccm or other deployment technologies for all service provider personnel’s
Level 2 technician should have a+ certification or similar, oem vendor training, and a minimum of 3 year’s experience across multiple device platforms, customer service training.
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