Operations

Deployment Engineer - Warehousing

Job-ID: 4724
  • UK - Basingstoke
  • Professionals
  • Full-time
Your contact Nigel Priestley

Be part of us

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

Location - Chineham HQ / Basingstoke

 

Hemmersbach provide the support services needed by many of the world’s largest organisations. As operations for a number of clients continue to expand, we now seek to appoint a skilled IT support engineer that can resolve and prepare various desktop solutions, ready for return to client site.

We operate a Return-to-base fix and dispatching warehouse for a number of our clients and you will support in smooth running and support of this highly-valued operation, focused on problems encountered at one of our prestigious clients in the south west.

Return-to-base equipment will be sent through to our centralised warehouse, based at our Chineham/Basingstoke head office. You will take responsibility for the imaging, preparation and pre-shipment testing. Ensuring that the equipment is fully operational,  ready for redeployment onsite.

This role is also responsible for ensuring all logistical and inventory needs within the warehousing is met allowing zero delays and a seamless RTB operation.

Our Requirements

  • Previous experience in the delivery of IT support services, ideally used to resolving issues in an RTB-environment.
  • Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
  • Confidence in addressing break/fix issues – Typically supporting PCs, Printers and MFP
  • Above, it is a willingness to take on the challenge of resolving a problem, sometimes facing technologies for the 1st time, taking a pride in a job well done and becoming a “safe-pair-of-hands”, keeping our client’s technology estate running smoothly.
  • Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.
  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Your Benefits

  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • Able to forge strong working relationships with key decision makers in the company as well as third-party suppliers and agencies
  • 23 days holiday, health cover, subsidised onsite restaurant as well as additional co-funded benefits.

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ID: 4724 / Date: 08 February 2019 Deployment Engineer - Warehousing UK / Basingstoke
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