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Job-ID: 16227

Dispatch Agent

Ensure successful and high-quality service delivery by effectively supporting business with global projects.

  • Greece - Athens
  • Young professionals
  • Full-time
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— Your Benefits —

Buddy program
Cafeteria
Health insurance
International environment
Job with purpose
Mobile working
Modern and centrally located office
Onboarding program

Your skills

  • Native German speaker
  • Ability to work independently
  • Quick comprehension
  • B2 English

Your Tasks

  • Be the contact person for customers and service technicians
  • Administer and schedule service technicians in the field, taking into account
  • product and customer knowledge as well as temporal and spatial availability
  • Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
  • Handle escalations
  • Ensure service documentation and update if necessary

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 16227 Dispatch Agent Greece / Athens
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Declaration oF Consent

I understand that my personal data, which I have provided in my job application and during the entire recruitment process, will be stored and processed by Hemmersbach GmbH & Co.KG or affiliated enterprises of the Hemmersbach group (depending which of the above entities the job offer refers to) exclusively for the recruitment process by the respective company.

I hereby consent to processing of my personal data by the respective company of Hemmersbach exclusively for the recruitment process within the scope of all data included in my job application, including all attached documents, submitted on my own initiative.

Please be informed that:

  • We will solely forward the application document in compliance with the privacy policy,
  • You have the right to information regarding the stored and processed personal data at any time. You are entitled to request rectification or change of the provided data, blocking and objection to further use,
  • Given declaration of consent can be changed or completely revoked at any time, revocation can be sent to the following address:

recruiting@hemmersbach.com

* Please note: If you have any problems submitting your application or using this form, please do not hesitate to contact us. Thank you
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