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Job-ID: 16078

 IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

  • South Africa - Gqeberha(Eastern Cape)
  • Professionals
  • Full-time
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— Your Benefits —

Buddy program
Fuel card
Internal career development
Job with purpose
Onboarding program
Pension scheme
Phone allowance
Unlimited employment contract

Your skills

  • Minimum 5 years previous experience in the delivery of IT support services, ideally used to resolving problems
  • Ability to build relationships
  • Excellent time management skill
  • Experience in OS, Apps and H/W installation and troubleshooting depending on project products
  • 3 Year Bachelor’s Degree in IT/Computer Science or National Diploma in ICT Related Qualifications
  • Strong break / fix skills
  • Customer Service qualities
  • Problem Solving Skills

Your Tasks

  • Provide day to day local/remote desktop support
  • Handle inbound calls and answer questions
  • Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
  • Identifying, diagnosing, and resolving issues in computer hardware and software
  • Providing general desktop support, imaging/ re-imaging PCs, and laptops
  • Installation of other peripherals like printers,   scanners etc.
  • Providing smart hand support for Server and network devices
  • Lease Management – Monitoring Leasing Devices
  • Setup new devices and software applications

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 16078  IT Onsite Technician South Africa / Gqeberha(Eastern Cape)
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Declaration oF Consent

I understand that my personal data, which I have provided in my job application and during the entire recruitment process, will be stored and processed by Hemmersbach GmbH & Co.KG or affiliated enterprises of the Hemmersbach group (depending which of the above entities the job offer refers to) exclusively for the recruitment process by the respective company.

I hereby consent to processing of my personal data by the respective company of Hemmersbach exclusively for the recruitment process within the scope of all data included in my job application, including all attached documents, submitted on my own initiative.

Please be informed that:

  • We will solely forward the application document in compliance with the privacy policy,
  • You have the right to information regarding the stored and processed personal data at any time. You are entitled to request rectification or change of the provided data, blocking and objection to further use,
  • Given declaration of consent can be changed or completely revoked at any time, revocation can be sent to the following address:

recruiting@hemmersbach.com

* Please note: If you have any problems submitting your application or using this form, please do not hesitate to contact us. Thank you
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