• 24 months of IT experience (or equivalent)
• Ability to communicate in English (B2 or higher)
• Excellent time management skill
• Ability to think critically and work independently to troubleshoot and resolve complex
• Good organization skills and ability to work unsupervised and taking initiative

As a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:

• Help users with their problems and requests
• Analyse errors, maintain hardware, set up and remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
• Log your approach and your solution to problems in a ticketing system
• Support “hands and eyes” / “Smart hands”
• Interact with external service providers
• Attend weekly telephone conferences with the international team (in English)
• Inventory control and management updated monthly
• Support meeting rooms

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.