Job-ID: 15308

Field Service Technician

IT service support requests & incidents

  • USA - Sacramento, CA
  • Young professionals
  • Full-time

Your Benefits

Dental insurance
Flexible spending account FSA
Health insurance
Internal career development
International environment
Life insurance
Mobile working
Sick leave payments

Your skills

  • Experience on ISS Proliant Servers, 3par storage, and Aruba networking. S
  • Running diagnostics, troubleshooting errors and replacing hardware I
  • Maintenance of data center hardware at various customer sites
  • Installation, support and decommissioning of rack servers, storage systems and network equipment
  • Strong Customer Facing skills as well as the ability to work independantly with good communication skills and positive a

Your Tasks

Responsibilities:

Provide technical support onsite to our clients at their location, with a focus on data centers, servers, and enterprise-level IT infrastructure

Diagnose, troubleshoot, and resolve hardware and software issues for data centers, servers, and other peripherals

Install, configure, and maintain data center hardware, including servers, switches, and storage systems

Participate in project rollouts and deployments, working with data centers and other enterprise-level IT infrastructure

Maintain accurate records of repairs, inventory, and equipment

Communicate effectively with clients, team members, and management

 

Requirements:

5+ years of experience as a Data Center Technician, Server Technician, or similar role

Strong knowledge of data center hardware and software, including servers, switches, and storage systems

Experience working with enterprise-level IT infrastructure

Familiarity with Windows OS, Linux, and various software applications

Knowledge of TCP/IP and networking protocols

Excellent communication and customer service skills

Ability to work independently and as part of a team

Flexibility to work outside of normal business hours, as needed

 

At Hemmersbach, we work with a wide range of clients, including major technology companies and global corporations. Our onsite technicians are crucial to our team, providing exceptional technical support and ensuring our clients' IT infrastructure runs smoothly.

If you have the required skills and experience, and you are passionate about technology and providing excellent customer service, we encourage you to apply for this exciting opportunity to join our dynamic team.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 15308 Field Service Technician USA / Sacramento, CA
Drag & Drop files here or Click to browse files
* Please note: If you have any problems submitting your application or using this form, please do not hesitate to contact us. Thank you
Browse Happy

Apologies, your browser is outdated! For this reason, issues with displaying our website may occur. To ensure the best user experience, you will need an up-to-date browser. Please use any actual browser and enjoy our new website.

If you have any questions concerning our website or need assistance, please contact our support team.

toolbar.to-top-title