Job-ID: 11613

German Dispatch Agent

Coordination of our field service engineers

  • Greece - Athens
  • Professionals
  • Full-time

Your Benefits

Buddy program
Flat hierarchies
Internal career development
International environment
Job with purpose
Modern and centrally located office
Staff discounts
Unlimited employment contract

Your skills

  • Ideally experience in Call Center/Dispatch
  • Very good knowledge of German and English
  • Communicator and self organized

Your Tasks

As dispatcher  at Hemmersbach you are responsible for assigning the right Technician to the right customer request at the right time

Main Responsibilities:

  • Assign tickets to IT Technicians ensuring fair distribution
  • Coordination and dispatch of Field Service technicians to customer sites according to dispatch schedule, customer requests, specifications or needs
  • Ensure the consistent and timely resolution of tickets. 

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 11613 German Dispatch Agent Greece / Athens
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