Job-ID: 11339

 Field Service Engineer

Addressing break/fix issues in enterprise repair

  • USA - Sacramento, CA
  • Young professionals
  • Full-time

Your Benefits

Buddy program
Dental insurance
Flat hierarchies
Health insurance
Life insurance
Onboarding program
Sick leave payments
Trusted working hours

Your skills

  • Reliable vehicle
  • Drivers License
  • Confidence in addressing break/fix issues – Typically supporting PCs / Laptop
  • Enterprise Repair
  • English

Your Tasks

With hundreds of support engineers on many customer sites, it is inevitable that in times of expansion, or when extra help is needed, our National  Operations team is called upon to save the day. As a centrally managed team, the National Operations field engineers operate autonomously from a specific client, supported throughout by a dedicated dispatch team and Service Delivery Manager.

  • Resolve a variety of tickets throughout the day with several clients or have the opportunity to stay longer to resolve specific issues over a number of days. .
  • Supporting deskside, Network, software & print, and be helping teams that are working with many of the world’s biggest clients.
  • Confidence in addressing break/fix issues – Typically supporting PCs / Laptop
  • Working within a designated support area, we provide you with all you need, from mobile phone to laptop, oyster card, tools etc.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 11339  Field Service Engineer USA / Sacramento, CA
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