Job-ID: 10050

Service Delivery Manager - SDM [Junior]

Implementing and managing (global) IT service projects

  • Russia - Russia, Saint-Petersburg
  • Young professionals
  • Full-time

Your Benefits

Buddy program
Flat hierarchies
International environment
Job with purpose
Mentor program
Mobile working
Onboarding program

Your skills

  • First Experience in IT project management
  • Customer focus
  • Communicator in English

Your Tasks

  • Managing a worldwide IT and user project post transition;
  • Management of IT support professionals – Engineers and Team Leads;
  • Supervising of the processes and the level of service contractually appointed (SLA, KPIs etc.);
  • Commercial and technical collaboration within the project team;
  • Being an interface between the technical teams and client;
  • Recognize and implement the potential for process/costs optimization;
  • Produce calculations and reports related to the project;
  • Responsibility for project profitability;
  • Project planning, preparation and execution;
  • Remote management of several international project/processes.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 10050 Service Delivery Manager - SDM [Junior] Russia / Russia, Saint-Petersburg
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