EMPOWERING FIELD SERVICE EVERYWHERE
Hemmersbach Drel

Our FIELD SERVICE EXPERTISE

With more than 20 years of experience, Hemmersbach is the leading expert for IT field service processes. We empower IT industry leaders to provide field service everywhere. We avoid and automate tickets while providing the entire process globally with own permanent technicians wherever possible.

OUR FIELD SERVICE SOLUTIONS

Hemmersbach empowers you to provide field service everywhere and supports you to achieve your commercial and quality objectives.

  • 1
    DELIVER

    We deliver global field service with our process excellence and wherever possible with own permanent technicians.

  • 2
    TRANSFORM

    We take over your existing field service delivery organization and transform it to your desired future mode of operation.

  • 3
    CONSOLIDATE

    We consolidate your existing field service providers globally. 

Technology we service

We service the following devices regardless the manufacturer

Workplace Device

WORKPLACE

Devices Mobile

MOBILE

Devices Digital Signage

DIGITAL SIGNAGE

Devices Datacenter

DATACENTER

OUR CODE FOR EXCELLENT SERVICE

CONVICTION

There has not been an industry-wide standard for service delivery up to now


SOLUTION

We have developed a scientific theory on how to deliver excellent services and apply it with an agile, open and learning method
 

BENEFIT

Standardized approach for continuous quality and cost improvement to create enthused customers
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