Support

Technical Engineer Onsite

Job-ID: 3423 Date: 12 February 2018
  • UK - London
  • Young professionals
  • Full-time
  • Permanent
Your contact Jon Ruckwood

Be part of us

We are a global IT service provider. With over 2,800 permanent employees in 35 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

 As a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd/3rd Level VIP Support – remote and on site – quite neatly describe the position you would like to have:

You will help users with their problems and requests, thus putting a smile on their faces

You will analyse, resolve issues, set up / remove work stations to ensure Client SLA’s are met.

You will log your approach and your solution to problems in a ticketing system

Our Requirements

You already...

Have experience in IT support with break fix on desktops/laptops and ideally also with ticketing systems.

Desktop Support Mac and PC

MS Windows Operating Systems, Corporate windows.

Knowledge of Active Directory

 Experience of Printers/MFP devices

Are comfortable working in a Microsoft environment

Have good English skills and are motivated to do something good for your users

Your Benefits

What we offer:

A secure job in an exponentially growing international company.

Exciting projects in your own responsibility with diverse challenges.

Wonderful team spirit and a great working atmosphere in a friendly team.

Direct and open communication.

Very good opportunities for professional and personal further development thanks to our Human Resources development programme.

Mentor programme for an easy start for new employees.

Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes.

Many other benefits to make your working hours and breaks as enjoyable as possible.

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ID: 3423 / Date: 12 February 2018 Technical Engineer Onsite UK / London
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