Organisation & Process Manager

Job-ID: 2941 Date: 11 July 2017
  • UK - UK
  • Professionals
  • Full-time
  • Temporary
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Be part of us

We are a global IT service provider. With over 2,300 permanent employees in 34 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

With your expertise in optimisation and relationship management, you will support us - one of the world's best IT service providers - increasing the satisfaction of our field staff. Maintaining regular exchanges with our technicians and work with them to optimize their daily routine. In doing so, you will contribute directly to employee satisfaction as well as the successful execution of our orders:

- You will be traveling with the mobile engineers for four days a week across the UK, looking at work flows and processes, talking about the optimisation wishes of our technicians.

- You will document the optimisation requirements and then present to our management team in order to start the implementation.

- You will become a trusted contact person for our employees in field services.

Our Requirements

You already...

- Have worked within the technical field services or a similar position, in which you have gained knowledge about work processes and problems encountered in the field.

- Excellent communication skills at all levels.

- An empathic personality and the motivation to improve and advance things.

Your Benefits

- A secure job in an exponentially growing international company
- Exciting projects with your own responsibility and diverse challenges
- Wonderful team spirit and a great working atmosphere in a friendly team
- Direct and open communication
- Company car and business mobile phone
- Very good opportunities for professional and personal further development thanks to our human resources development programme
- Mentor programme for an easy start for new employees
- Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes

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ID: 2941 / Date: 11 July 2017 Organisation & Process Manager UK / UK
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