Operations

IT-tekniker (Oslo)

Job-ID: 2950 Date: 17 July 2017
  • Norway - Oslo
  • Professionals
  • Full-time
  • Temporary
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Be part of us

We are a global IT service provider. With over 2,400 permanent employees in 34 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

Within 2nd Level Support on customer location at Fornebu in Oslo area, you will work on tickets and enthuse your users thanks to your service-oriented way of working:

  • You will be the contact person for any technical requests and problems and will make sure your users are happy thanks to you creatively finding the right solutions
  • You will take care of installation and configuration of hardware and software and you will actively work in IT projects (roll-outs, migrations, Hands & Eyes support)
  • You will plan, coordinate and follow up major tasks within the team (e.g. IMAC-related)
  • You will follow up tickets for the team
  • You analyse and document any occurring system and application errors
  • You will report to Global Service Delivery Manager
  • Temporary position (ca. 12 months), full-time, start date: as soon as possible

Our Requirements

  • you have experience in IT support (min. 3 years) and in working with ticketing systems
  • you have experience in working a Microsoft environment and you have profound knowledge of the application Active Directory, ideally also in VIP
  • you have experience in AV technical support (set up of conference room with Audio/Video equipment)
  • you have a driver's licence (class B)
  • you have excellent communication skills in Norwegian and English (in written and verbal form)
  • you are structured, a teamplayer

 

Your Benefits

  • An exciting job in an exponentially growing international company
  • Exciting projects in your own responsibility with diverse challenges
  • Wonderful team spirit and a great working atmosphere in a friendly team
  • Direct and open communication
  • Company car, tool case and laptop, and business mobile phone
  • Very good opportunities for professional and personal further development thanks to our human resources development programme
  • Mentor programme for an easy start for new employees
  • Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes

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ID: 2950 / Date: 17 July 2017 IT-tekniker (Oslo) Norway / Oslo
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