Operations

IT Technical Support Specialist (HPE/NetApp)

Job-ID: 9109
  • USA - Culpeper, VA
  • Professionals
  • Full-time
Your contact Aimilia Tikta

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your Tasks

Your favorite furniture should be built from 19" racks and your comfy-zone is a 70 degrees Fahrenheit data center? Then boot up your system and contact us!
Save the day for your users and keep crucial data center infrastructure running for sectors like healthcare, technology and banking.

As Hemmersbach information technology engineer, your tasks include:

  • Running diagnostics, troubleshooting errors and replacing hardware.
  • Installation, support and decommissioning of rack servers, storage systems and network equipment
  • Maintenance of data center hardware at various customer sites

Our Requirements

  • Experience in supporting at least one of the following hardware types: servers, storage systems, network equipment, PCs or notebooks of brands like HPE, Dell, IBM and NetApp
  • Customer service soft skills and strong verbal and written communication in English
  • Driver’s license and willingness to travel daily to local end customer sites
  • Optional: working technical knowledge of standard server system software (Linux, Windows, VMWare)

Your Benefits

  • A highly regarded team member within an exponentially growing international IT company
    exciting projects and challenges daily and with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Buddy programme to make sure you have an amazing start, a welcome pack included
  • A support package that includes: medical coverage, Dental & Vision coverage, Life Insurance, Short & Long Term disability insurance, 401K, PTO

A company that is not only continuously commercially successful but also provides a sense of purpose

  • Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
  • Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.
ID: 9109 IT Technical Support Specialist (HPE/NetApp) USA / Culpeper, VA
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