We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Onsite Support Engineer
Hemmersbach provide the support services needed by many of the world’s largest organisations. As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated and focused support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.
Working within a dedicated team that operates an appointment-based IT "Surgery", You will be encounter a variety of tickets throughout the day, addressing each one sympathetically, pragmatically and above all, with a strong sense of customer service. You will pride yourself on leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.
This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
What we look for:
Would you like to join our team?
Please send your CV, together with your availability to interview and salary expectations.
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