We are a global IT service provider. With over 4,000 permanent colleagues in more than 40 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Onsite Support Engineer
Hemmersbach provide the support services needed by many of the world’s largest organisations. As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated and focused support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.
You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and above all, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.
This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
What we look for:
Apologies, your browser is outdated! For this reason, issues with displaying our website may occur. To ensure the best user experience, you will need an up-to-date browser. Please use any actual browser and enjoy our new website.
If you have any questions concerning our website or need assistance, please contact our support team.