Central Support Manager

Job-ID: 5424
  • Poland - Wroclaw
  • Professionals
  • Full-time
Your contact Klaudia Barcik

Be part of us

We are a global IT service provider. With over 4,000 permanent colleagues in more than 40 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Your Task

  • Managing the teams of technicians e.g. arranging shifts, planning budget, KPI surveillance
  • Evaluating, motivating and supervising the team members
  • Driving a culture of continuous improvement while fostering an innovative work environment
  • Acting as central point of contact for all operative matters within the global IT projects, both for your team and the customer
  • Implementing new projects

Our Requirements

  • Minimum of 2 years of experience in a Leadership role
  • Ability to work in a complex, global environment with multiple stakeholders
  • Outstanding organizational, problem solving, and communication skills
  • Ability to bring innovation into the team
  • Customer and goal-oriented approach
  • Fluent English is a must


Would be an asset:

  • Experience in IT services delivery
  • Knowledge of Polish Labour Law

Your Benefits

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Active Contribution: room to implement your own ideas quickly
  • A socially responsible employer: not only continuously commercially successful but also who provides a sense of purpose: Hemmersbach Rhino Force is our environmental protection organization and Hemmersbach Kids’ Family - project we help children across the globe who live in poor conditions
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like: free coffee, tea and company bus from the centre of Wroclaw



Would you like to join our team? Please send your CV in English.

ID: 5424 / Date: 08 August 2019 Central Support Manager Poland / Wroclaw
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