We are a global IT service provider. With over 4,000 permanent colleagues in more than 40 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Location: Chineham HQ, Basingstoke, Hampshire.
Key to our successes is the role of the Service Delivery Manager. As the principal operational point of contact for our clients, the SDM is responsible for the overall delivery of IT support in line with our commitments and service level agreements (SLAs).
The role is both account and client-facing as well as team manager to a range of engineers, be that onsite or mobile/field. Taking full responsibility for one or more accounts, you will strive to not only deliver those services, but to excel and improve where you see benefits and to instil enthusiasm throughout the team and the account.
As an organisation recognised as a top-1000 company in growth, you will experience support projects at all stages in the lifecycle, from initial transition and instigation of services, to ongoing and long-standing agreements.
Would you like to join our team?
Please send your CV, together with your availability to interview and salary expectations.
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