Operations

French speaking Service Desk Agent

Job-ID: 5142
  • Poland - Wroclaw
  • Young professionals
  • Full-time
Your contact Anne Branjonneau

Be part of us

We are a global IT service provider. With over 4,000 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

  • Providing 24/7 printing area support to non-technical end-users
  • Analyzing issues and implementing a correct resolution
  • Remote printer configuration
  • Deployment of Firmware and SafeCom software


Our Requirements

  • Fluent French language
  • Good English language
  • Ability to work in a busy and multitasking environment
  • Excellent customer and communication skills
  • Ability to work on shifts (24/7, weekends included)

Would be an asset:

  • Previous experience with L1 or L2 remote support
  • Printing and networking knowledge

Your Benefits

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: direct and informal communication even at management level
  • Career Opportunities: great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like: flexible working hours, free coffee, tea, a parking area access and company bus from the centre of Wroclaw

 

Would you like to join our team? Anne is waiting for your CV!

 

Please add a statement:

„I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).” 

„I hereby give consent for my personal data included in my application to be processed by Hemmersbach also for the purposes of further recruitment processes.”

ID: 5142 / Date: 20 May 2019 French speaking Service Desk Agent Poland / Wroclaw
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