Operations

IT Field Service Engineer - York

Job-ID: 4734
  • UK - York
  • Professionals
  • Full-time
Your contact Simon Kent

Be part of us

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

IT Field Service Engineer – Single Account

Location: Yorkshire / North East

With hundreds of support engineers on many customer sites, it is inevitable that in times of expansion, or when extra help is needed, Field Service Engineers are called upon to save the day.

As part of a new partnership with one of Europe’s largest utilities, we are now able to mature the team structure to include a versatile multi-site engineer that is able to help the existing teams onsite with additional expertise and know-how.

Based within reach of up to 3 of the sites supported, you will ensure continuity of support and ultimately ensure that Hemmersbach is able to provide the “safety net” we are renowned for. The variety of your working week is what makes this role such a valuable member of Hemmersbach.

Working within a designated support area, we provide you with all you need, from company van/car, to mobile phone, laptop, oyster card, tools etc. Beyond the occasional exception, which may involve a more remote client site, you’ll enjoy a normal Monday-Friday, 40hr week with us.


Our Requirements

What we look for:

  • Previous experience in the delivery of IT support services, ideally within the field.
  • A friendly, engaging and professional demeanor as a primary “face” of Hemmersbach.
  • Comfortable in a number of deskside technologies, ranging from Operating Systems, to Office, from Active Directory to Exchange.
  • Confidence in addressing break/fix issues – Typically supporting PCs, Printers and MFP
  • Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.
  • Above all, it is a willingness to take on the challenge of resolving a problem, sometimes facing technologies for the 1st time, taking a pride in a job well done and becoming a “safe-pair-of-hands”, keeping our client’s technology estate running smoothly.
  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Your Benefits

Your benefits:

  • A highly regarded team member within an exponentially growing international company
  • Variety: exciting projects and challenges daily and with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A support package that typically includes a company van/car, Mobile phone, Laptop, tablet and equipment, Health Cover, as well as additional co-funded benefits.

 

Would you like to join our team?

Please send your CV, together with your availability to interview and salary expectations.

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ID: 4734 / Date: 11 February 2019 IT Field Service Engineer - York UK / York
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