Onsite Support Engineer - Durham

Job-ID: 4732
  • UK - Durham
  • Professionals
  • Full-time
Your contact Nigel Priestley

Be part of us

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

Act as onsite local support for end users through liaison with a global service desk, infrastructure and development team.
• Liaise with local IT managers on-site should any issues occur whilst on-site.
• Ensure any IT related issues with end users are resolved effectively and in a timely manner.
• To work professionally ensuring a positive image is portrayed to the client.

Our Requirements

• Technicians should have good knowledge on Hands and Feet
• Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc)
• Strong Microsoft Operating System installation and troubleshooting skills
• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds
• Broad experience of IT with basic understanding of Networks, Servers and Telecoms
• Strong Customer service skills
• Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
• Strong written and verbal communication skills
• Must be detail oriented and self-motivating
• Background security check required
• Experience including remote control of PCs and video conferencing knowledge


This role may be subject to enhanced referencing or vetting.

Your Benefits

  • A secure job in an exponentially growing international company
  • Exciting projects with your own responsibility and diverse challenges
  • Wonderful team spirit and a great working atmosphere in a friendly team
  • Direct and open communication
  • Very good opportunities for professional and personal further development thanks to our human resources development programme

Please submit your current CV for consideration, along with you salary expectations and availability for interview.

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ID: 4732 / Date: 11 February 2019 Onsite Support Engineer - Durham UK / Durham
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