Operations

PMO Administrator

Job-ID: 4710
  • Poland - Bielany Wroclawskie
  • Young professionals
  • Full-time
Your contact Mariana Grushkovyk

Be part of us

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

  • Monitoring and analyzing the tickets in internal Hemmersbach systems
  • Active communication with onsite engineers and customers via the e-mail, rarely via the phone
  • Active contact with our technical teams and local management via the phone and e-mail
  • Working according to the internal procedures
  • Data verification in our ticketing system
  • Data validation, analysis and reporting
  • Working with MS Office package (including Outlook)
  • Other administrative tasks

Our Requirements

  • English language on upper intermediate level in speaking and writing (B2)
  • MS Office basic knowledge
  • Highly developed communication skills
  • Team player
  • Proactive and flexible to take over new interesting tasks

Would be an asset:

  • Previous work experience in the service desk
  • IT/Hardware related background
  • Previous work experience in the customer service
  • Other languages: French or German (even on intermediate level) would be a stron asset

Your Benefits

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like: free coffee, tea, a parking area access and company bus from the centre of Wroclaw

 

Would you like to join our team? Please send your CV in English.


Please add a statement:

„I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).” 

„I hereby give consent for my personal data included in my application to be processed by Hemmersbach also for the purposes of further recruitment processes.”

Apply Information

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ID: 4710 / Date: 07 February 2019 PMO Administrator Poland / Bielany Wroclawskie
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