Operations

Delivery Executive

Job-ID: 4693
  • Poland - Bielany Wroclawskie
  • Professionals
  • Full-time
Your contact Klaudia Barcik

Be part of us

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

JOB PURPOSE: Taking delivery ownership and responsibility for the overall P&L Contribution, SLA Compliance and NPS results of assigned accounts/deals worldwide.

  • Ensuring correct and appropriate delivery implementation strategies, driving ongoing quality and profit optimization and being a principal influence of upselling initiatives
  • Implementing Hemmersbach processes and standards to oversee prompt and correct invoicing and claim management handling
  • Performing a role of an ambassador and leadership role model for the Hemmersbach culture as well as a trainer, mentor and senior for our SDM´s and GSDM´s
  • Implementing the company’s annual BIG THREE goals as a suite of manageable, measurable and achievable tasks, which are incorporated into the team’s daily routine
  • Reporting to Executive Partner

Our Requirements

  • Extensive (5+ years’) experience in running large (IT-service) international projects with full P&L responsibility
  • Ability to conduct a microanalysis of operations and to identify and implement improvements
  • Experience with the management of international clients
  • University degree (ITIL and PM qualification advantageous)
  • Perfect command of English
  • Excellent negotiation, project and people management skills
  • Hands-on approach
  • Openness for travel within Europe

Your Benefits

  • Reliability: a secure job position in an exponentially growing international company
  • Variety: exciting projects and challenges within your own responsibility
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: direct and informal communication even at management level
  • Career Opportunities: great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like: free coffee, tea, a parking area access and company bus from the centre of Wroclaw

 

Would you like to join our team? Please send your CV in English.

 

 

Please add a statement:

„I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).” 

„I hereby give consent for my personal data included in my application to be processed by Hemmersbach also for the purposes of further recruitment processes.”

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ID: 4693 / Date: 31 January 2019 Delivery Executive Poland / Bielany Wroclawskie
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