We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.
Onsite Support Engineer
Hemmersbach provide the support services needed by many of the world’s largest organisations. As part of a small, dedicated support team, you will work directly onsite to provide dedicated and highly-focused support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.
You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and above all, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.
This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
This position is equally suited to a graduate with a keen interest in IT as full support with be provided, as well as those with experience.
Being part of our team supporting one of the World’s largest Chinese technology giants, we are ideally seeking those with a good command of both English and Chinese languages (written and verbal)
What we look for:
Would you like to join our team?
Please send your CV, together with your availability to interview and salary expectations.
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