Job-ID: 12447

 IT Field Technician

  • USA - Pittsburgh
  • Professionals
  • Full-time

Your Benefits

Buddy program
Dental insurance
Health insurance
International environment
Job with purpose
Onboarding program

Your skills

  • Experience in supporting and exchanging components for such as: servers, storage systems, network equipment, etc.
  • Supported also with PCs, or notebooks of brands like HPE, Dell, IBM, and NetApp
  • A+ Certified or Equivalent
  • HPE Proliant and 3PAR storage experience. (Preferred)
  • Customer service soft skills, strong verbal and written communication in English

Your Tasks

As Data Center Specialist, you will address service work orders for Networking, telecom, servers, storage equipment, networking equipment, and UPS maintenance, as well as working on and managing medium to complex projects.

  • Physically remove Datacenter equipment from the rack, packing and shipping to the target Datacenter
  • Receiving Datacenter equipment, unpacking and Rack & Stack
  • Coordinate with vendors for asset wipe and disposal
    Consolidation of racks within the same Datacenter
  • Ensure all safety procedures are adhered to while performing work
  • Knowledge of ticketing system (ServiceNow) for Change Task and Ticket Management
  • Lift and/or move datacenter hardware such as physical servers, network gear, storage gear, cables, etc.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 12447  IT Field Technician USA / Pittsburgh
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