Job-ID: 11901

IT Onsite Technician

Provide Onsite Level 2 Support at specific location

  • USA - New York, NY
  • Professionals
  • Full-time

Your Benefits

Buddy program
International environment
Job with purpose
Mentor program
Onboarding program
Trusted working hours

Your skills

  • Troubleshooting hardware, software, operating system issues
  • ands on experience in installing, troubleshooting and fixing desktop, printer, laptop.
  • Good written and oral communications skills with clients and management. Good people skills.
  • Basic knowledge of networking to perform smart hand activity under instruction-based activities at sites
  • Knowledge in Active Directory for all Service Provider personnel’s

Your Tasks

We are seeking candidates for an opportunity as a level 2 Deskside Support Technician.

The position is on-going and for 40 hours a week. The technician will deliver the user support for the maintenance of the end-users at our customer's location.

Scope includes support for end-user: 

  • Break/Fix Activities
  • Software Defects
  • Asset Management 
  • General Software Support
  • Hardware troubleshooting
  • IMACD
  • Smarts Hands Service
  • Networking
  • 2-4 years of experience
  • Working technical knowledge of standard systems and business software (Windows, MS Office 365, Outlook, Apple iOS)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

ID: 11901 IT Onsite Technician USA / New York, NY
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